Thursday, November 21, 2013

Gingle is working fine now!

Recently, a tragedy struck Gingle. While our team was enjoying our vacations, the whole setup came down like a pack of cards. The server we were hosting our website on fell sick. The tech guys worked and worked for 2 days straight and were not able to get the server running again. So we had to change it.

Now comes the part of the "Internet": due to a technology called DNS Propagation, it took upto 48 hours for the website to be spread all over the globe. So, in all, the Gingle website was down for a full of 48+48 hours for most people around the world.

Though we are getting reports from some of our users that the website is not accessible to them, the rest of the 99% world is working fine. Those who face problems, it is because the "DNS Propagation" might be taking a little more time in their geographical region or it is just that their ISP or mobile phone carrier still does not know that Gingle has changed its server.

A solution would be to refresh or flush your computer's DNS entries. A guide for this is here for windows and here for mac. As for mobiles: if restarting the device does not help, then there is not much you can do except wait for your carrier to update its DNS entries (don't bug your carrier about it, this is an automatic process, and there is not much they might be able to do)

Thanks for being with Gingle!

No comments:

Post a Comment